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STEP 02 · Prepare the sales team

Human-centric sales motion

A way of running the whole sales conversation that puts the person before the product, at every stage, every time.

Where this sits on the journey

See the full journey

STEP 01

Know your customer

3 products

STEP 02

Prepare the sales team

3 products

STEP 03

Open doors and build connection

3 products

STEP 04

Evaluate

2 products

What this is

We redesign how your team moves a deal forward, so each stage is built around what the buyer needs next rather than what your process needs next.

Most sales motions are designed backwards from the forecast: qualify, demo, propose, close. The buyer experiences that as a series of things being done to them. We rebuild the motion around the decision the buyer is actually making: who needs to be convinced at each point, what they need to see, and what genuinely earns the next conversation. It stays rigorous. It just stops feeling like a pipeline stage.

Four people in conversation around a café table, notebook open.

Deals move because the buyer wants the next conversation, not because someone chased a stage gate.

What you get.

01

The motion, mapped

Every stage from first contact to signature, defined by what the buyer needs rather than what the CRM wants.

02

Stage-by-stage guidance

What good looks like at each point, and the honest test for whether you have really earned the next meeting.

03

Manager coaching guide

So the motion is reinforced in one-to-ones and pipeline reviews, not just at kick-off.

How it runs

We sit in on live calls and review recent won and lost deals.
Map the current motion and find where the buyer quietly disengages.
Redesign the stages with your sales leadership in the room.
Roll it out through the training and toolkits, then coach it for a quarter.

What changes

Deals move because the buyer wants the next conversation, not because someone chased a stage gate.

In practice: The red object problem

Let's talk about the deal you are trying to win.

Bring us one live deal and we will look at it together. No pitch, no obligation.

Get in touch

The rest of the programme